Social Innovation Hub Member FAQ

Social Innovation
General

After three years of supporting founders and partners across Calgary’s innovation ecosystem, the Social Innovation Hub (SIH) at Innovate Calgary is now closed.

For the full announcement and background on the transition, read the original post here: Social Innovation Hub: Insights and Conclusion of Operations

We recognize that news like this can bring a range of reactions and questions. Our goal is to ensure you have clear information and support as we move forward together.

As a member, you may have questions about what this transition means for you. Below are some common questions and answers.

What should I do with my keycard pass?

  • Keycards were to be returned during office hours at the Social Innovation Hub on the last date of your membership. If you ran into issues, please email info@innovatecalgary.papercrane.ca

 Can I still receive mail at the Social Innovation Hub? 

  • If you have the Social Innovation Hub as your mailing address, please make sure this was updated. There is no one to receive any packages.

I paid for a 1-year membership, what will happen to me? 

  • Your membership to the Social Innovation Hub ended on March 31, 2026. You will be refunded any owed amount based on unused EA hours used as per the membership agreement.
  • Transferring your membership to a different Hub may be possible if your project fits the mandate of the Life Sciences Innovation Hub (LSIH) or the Aerospace and Advanced Manufacturing Hub (AIH). Reach out to Maryam Moein (mmoein@innovatecalgary.papercrane.ca) for the AIH, and Alla Bondareva (abondareva@innovatecalgary.papercrane.ca) for the LSIH, if you are interested in transferring your membership to one of these Hubs, and CC Chantal Palmer, SIH Community Manager (cpalmer@innovatecalgary.papercrane.ca).

Where can I go for support after my membership ends? 

We’ve gathered a few preliminary key resources for reference:

Download the PDF for a complete list of resources and ecosystem supports for social impact founders, enterprising nonprofits, researchers, and impact-focused student entrepreneurs.